24 hour Locksmiths of London


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    Privacy Policy

    In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.


    Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

    1. processing is fair, lawful and transparent
    2. data is collected for specific, explicit, and legitimate purposes
    3. data collected is adequate, relevant and limited to what is necessary for the purposes of processing
    4. data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
    5. data is not kept for longer than is necessary for its given purpose
    6. data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
    7. we comply with the relevant GDPR procedures for international transferring of personal data

    We keep several categories of personal data about you in order to carry out effective and efficient processes. We keep this data in a file relating to each contractor and we also hold the data within our Secured computer systems, for example, our accounts systems.

    Specifically, we hold the following types of data:

    1. Personal details such as name, address, phone numbers: this information is provided by you when you use our websites, or when you contact us directly, or when you use or are a recipient JogPost Limited.
    2. Bank account details: You provide this information yourself when you use our services or provide it to receive a payment
    3. Payment rates: Payments rates of type of service, jobs and any contractual jobs.
    4. CCTV footage: We will record images of you if you a visit a location where CCTV is in operation.
    5. Building access card records
    6. Your photograph and Videos: JogPost may receive photographs, images and videos of individuals where these are provided by you. For example, Ride along video testimonials provided by you to upload your image and videos onto one of our websites.

    You provide several pieces of data to us directly during any contract negotiation period, for example your name and address, and subsequently upon the start of your distribution, engagement, for example, your bank details.

    In some cases, we will collect data about you from third parties, such as intermediaries who may act as an introducer.

    Personal data is kept in files or within the Company’s Sales, HR and Secured IT systems.

    Purpose: Providing services to you where there is a contract, agreement or terms and conditions in place with you. We need to process your data to provide these services to you in accordance with that contract or agreement.

    Enhancing our customers’ experience of our services and websites. For example, we use information on your visits to our websites to evaluate and understand how different people navigate our websites and how long they spend on particular pages. Legitimate Interests – we sometimes need to process personal data to understand how you use our services so we can enhance them.

    Market research and analysis, and the development of new services. For example, we may develop new services or new data services for business customers (for the purposes of maintaining accurate address data, Services for identity verification or fraud prevention purposes, and for helping businesses to target their marketing). Legitimate Interests – we sometimes need to process personal data to develop new services we can offer you and others.


    The law on data protection allows us to process your data for certain reasons only. In the main, we process your data in order to comply with a legal requirement, in order to perform the contract OR terms and conditions we have with you or in pursuit of our legitimate interests.

    The information below categorises the types of data processing we undertake and the lawful basis we rely on.

    Activity requiring your dataLawful basis
    Carry out the contract that we have entered into with you e.g. using your name, contact detailsPerformance of the contract OR terms and conditions
    Ensuring either party receive paymentPerformance of the contract OR terms and conditions.
    Making decisions about who to enter into a contract withOur legitimate interests
    Business planning and restructuring exercisesOur legitimate interests
    Dealing with legal claims made against usOur legitimate interests
    Preventing fraudOur legitimate interests
    Ensuring our administrative and IT systems are secure and robust against unauthorised accessOur legitimate interests

    Your failure to provide us with data may mean that we are unable to fulfil the service towards you and our requirements for entering into a contract with you or performing the contract that we have entered into.


    Employees within our company who have responsibility for recruitment, sales, administration of payment and contractual benefits and the carrying out performance related procedures will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR. 

    Data is shared with third parties for the following reasons: e.g. for the administration of payroll, design, print and marketing purposes.

    We may also share your data with third parties as part of a Company sale or restructure, or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in place with such third parties to ensure data is not compromised. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.

    We do not share your data with bodies outside of the European Economic Area.


    We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.


    We only keep your data for as long as we need it for, which will be at least for the duration of your engagement with us though in some cases we will keep your data for a period after your engagement has ended.


    Automated decision-making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.


    You have the following rights in relation to the personal data we hold on you:

    1. the right to be informed about the data we hold on you and what we do with it
    2. the right of access to the data we hold on you. More information on this can be found in our separate policy on Subject Access Requests
    3. the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’
    4. the right to have data deleted in certain circumstances. This is also known as ‘erasure’
    5. the right to restrict the processing of the data
    6. the right to transfer the data we hold on you to another party. This is also known as ‘portability’
    7. the right to object to the inclusion of any information
    8. the right to regulate any automated decision-making and profiling of personal data.

    More information can be found on each of these rights in our separate policy on your rights in relation to your data upon the request.


    Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.


    If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.


    You can contact our Data Protection Officer at

    Unit16, Warnford Business Centre, Clayton Road,


    UB3 1BQ


    We will keep our privacy policy under regular review and will place any updates on this webpage. This privacy policy was last updated on 24 May 2018.


    What is a Locksmith?

    A locksmith is someone who works with locks on doors, windows, safes, cars, etc. Locksmiths install, repair, and adjust locks in everything from cars to office buildings, and they also offer services to people who are locked out or individuals who want to consult with someone about their security systems. This profession is quite ancient; as long as there have been locks and keys to fit them, there have been people who specialize in working with them.

    Can a locksmith open a deadbolt?

    A common misconception with deadbolt locks is that they're nearly impossible to open once locked. This simply isn't true. With the right tools and the proper training, a locksmith can have your door opened in no time. Give us a call to find out more.

    How to be safe from burglary?

    Burglars will not normally spend more than 60 seconds trying to break into your home so a good strong lock can make a massive difference to how difficult your home would be to break into. A solid entry door is always a great addition for added security and it will also help with keeping in heat and keeping draughts out.

    What are some of the best home security practices?

    Smart doorbells and security cameras are becoming increasingly popular when it comes to home security. Smart doorbells are a simple way of monitoring and recording movements on your doorstep and outside your property. Much more useful than a regular doorbell, with their motion sensors, cameras and remote viewing, they can often interface with other smart home products. A very handy way to keep an eye on things when you are away and a much cheaper alternative than installing security cameras.

    How quickly can you get out to me?

    The type of job can affect the response time of a Locksmith due its urgency. However, we have an emergency response time of 30-60 minutes, where possible, and for non-emergency cases will always try to get out to you within 1-2 hours.

    Do you have a call out charge?

    At Locksmith’s of London, we don’t have a call out charge, we only charge for Labour (the time on site) plus parts and VAT.

    How many keys will come with a replacement lock?

    Each lock will differ with the number of keys that it comes with, but you should expect to get 2-3 new keys with the installation of a new door lock by us.

    Does the work come with a guarantee?

    All work carried out by Locksmith’s of London come with a year’s guarantee, some products will also come with a manufacturer’s warranty.

    What is BS3621 British Standard?

    BS3621 is a British Standard where locks are tested against common burglar techniques such as drilling and picking. The following locks can be upgraded to meet this standard: Mortice Locks, Night Latches (Yale Locks) and Rim Cylinder locks. If you live in a block of flats or apartment the standard BS8621 is recommended which allows anyone to exit in an emergency without needing a key.

    Why Choose Us

    - London Lock Specialists -

    Lock emergencies and issues can happen at any time. We offer a swift and professional service for all your lock and door needs.

    We will always offer our help and advice on the phone before attending a job.

    Highly experienced and fully qualified locksmiths.

    Emergency key cutting.

    Here to help day and night with emergencies.

    Can cut all types of keys and fobs.

    Transparent prices.

    If we can’t fix it you do not pay anything.

    We genuinely care about all our customers and their security.

    We are always here to help with any questions or worries you might have.

    Areas We Cover

    We carry out Key Cutting, Burglary Repair, Emergency Lockout, Lock Fitting, Lock Repairs and Door Installation services throughout London.

    These location are a selection of areas we cover. If your location is not listed here, please contact us and we will be happy to help.

    Please call 0203 105 5110 or email us at info@locksmithsoflondon.com

    Locations :
    • Camden

    • Canary Wharf

    • Chelsea

    • City of London

    • Covent Garden

    • Docklands

    • Hammersmith

    • Ilford

    • Islington

    • Kensington

    • Lambeth

    • Liverpool Street

    • London Bridge

    • Mayfair

    • Shoreditch

    • Soho

    • Southwark

    • Stratford

    • Tottenham

    • Vauxhall

    • Westminster

    • Wimbledon

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    Our Testimonials

    Read what our satisfied customers have to say

    • Whilst throwing a party someone accidentally locked us out of my bedroom. Called these guys out at 4am to let us in so we could go to bed. They were here in 45 minutes and the job was done in 5. Glad we didn’t have to sleep on the sofa!

      Esmé Rodriguez

      Lancaster Gate

    • Moved into a new house, had them changed all the locks. Matheus was really professional and courteous. He was done within the hour. Good work!

      Jeffrey Palmer

      Earls Court

    • After a break in we needed to change all the locks on the doors and windows. Extra added locks put on as well. All done in an afternoon. Feel much more secure now. Thanks mate!

      Billy Clay